Last Updated February 2019

PRIVACY POLICY

Categories of information that we collect and who we share that information with.
We collect the first name, last name, email address and IP address from our subscribers in order to uniquely identify each person in our database. We do not share this information with any third party with the exception of our payment processor.

Payment Information
If you choose to purchase any of our services, we may collect credit card or additional payment information from you. However, it’s important to note that we do not store any of this payment information or process any of your payments on our servers, but rather use a third-party payment service known as ‘PayPal’. Therefore, any information regarding your payment processing and security must be verified in PayPal’s Terms and Conditions and Privacy Policy.

The payment processor, ‘PayPal’, may provide us with information such as your name, credit card type, expiration date, and the last four digits of your credit card number. This information is used only to make single payment requests, or (if applicable) to register the user for an ongoing subscription that requires automatic payments in the future.

In addition, we may also request and receive from PayPal any payment history between the user and us.

Process to review and request changes to stored personally identifiable information.
Users and customers do not have accounts that are stored on our server. If you have any questions contact us at ksfsurf at gmail dot com.

Process by which we notify consumers of changes to our privacy policy.
Changes to this privacy policy will be posted here.

Terms of Service are listed below.
This list is subject to change, so renters should check it frequently. Any violation of the Terms of Service will generate a warning and mandatory removal of the offending material on the first offense, a temporary disabling of the service on the second offense, and a cancellation of service on the third offense. For violations that cause significant damage to KSF, the renter may have his or her server disabled on the first offense. For items to which those actions do not apply, such as server cancellations, the response will be detailed below.
It is possible to have some of these rules waived by requesting (and being granted) permission from a respondent at KSF Discord. If you are requesting an exception, make sure to include a good reason for why you feel you should be treated differently.
It is the responsibility of the person signing up (and checking the box that he or she read this document) to have the payer of the server read and agree to this document, if a different person will be paying. He or she must also ensure that any secondary users granted access to the service have read and agreed to these terms.

General restrictions on servers and services.
This section applies to all services (sometimes called "servers" in this document) offered by KSF (also referred to as " http://ksfclan.com"). In each case, the singular term "server" applies to one identifier and type of server at once (the type depending on the context), but never multiple types (for example a game server and the webserver) at the same time. A server may not:

Other items.

Cancellations.
Service cancellations must be made within 24 hours by contacting us at ksfsurf at gmail dot com. Or cancel in Paypal by finding the active subscription, then clicking on its "Details" and choosing "Cancel" at the bottom of the resulting page. If this method does not work, an alternate cancellation method in the Paypal help system.

However, opening a PayPal claim or dispute is not an acceptable means of getting a refund and will result in a permanent ban from our servers.

Refund policy
If we are no longer able to provide the customer with the service, we will provide them with a pro-rated refund for the unused days. Valid for payments made within the last 90 days.

Questions
Please direct further questions to #contact-us on KSF Discord.